Last Updated: May 14, 2025

At Chrono Exchange LLC, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services. By using https://chronoexchangellc.com (the “Site”), you consent to the practices described herein.

We are fully committed to maintaining the confidentiality, integrity, and security of any personal information you provide. Whether you’re browsing our website, purchasing digital products, or contacting us for support, your data is handled with care and respect.

1. 📥 Information We Collect

We may collect the following types of information from you directly or automatically when you use our site:

a. Personal Identifiable Information (PII)
Full Name

Email Address

Billing Address (if applicable)

Contact Preferences

Purchase History

b. Payment-Related Data
While we do not directly process or store full payment details, information related to payment confirmation (such as transaction ID or order reference) may be collected and securely stored to fulfill your order and provide customer support.

c. Technical and Usage Information
IP address

Browser type and version

Device type and operating system

Pages visited and time spent on our website

Clickstream data and referral sources

d. Communication Data
When you contact us via email or our contact forms, we retain that correspondence for customer service records and service improvement.

2. 🎯 How We Use Your Information

We collect and process data for the following purposes:

Order Fulfillment: To deliver your digital products and ensure successful transactions

Customer Support: To provide assistance, answer inquiries, and resolve issues efficiently

Service Optimization: To analyze how users interact with our website and enhance overall experience

Legal Obligations: To comply with regulatory requirements, such as tax reporting and fraud prevention

Communication & Marketing: To inform you about important updates, offers, new products, and changes to policies (only if you have opted in)

We will never sell, rent, or lease your personal information to third parties. Your data will only be used for purposes necessary to conduct business and serve you better.

3. 🔐 Data Security & Storage

We apply robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including:

SSL encryption (HTTPS) for all traffic between your browser and our website

Secure storage of order and communication data in protected systems

Restricted access controls to internal systems

Regular security updates and maintenance

All sensitive transactions are managed by professional third-party platforms that comply with industry-standard security protocols.

4. 🍪 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. These small data files help us:

Remember your preferences and login status

Understand how visitors use our site through aggregated analytics

Provide personalized content and improve navigation

You can control or disable cookies through your browser settings. However, disabling cookies may limit some functionality of our site.

5. 📄 Legal Basis for Processing

Our data collection and processing practices are based on at least one of the following legal grounds:

Consent: When you voluntarily provide information (e.g., newsletter sign-up)

Contractual Necessity: For fulfilling your orders or providing services you requested

Legal Obligation: For regulatory, compliance, and taxation requirements

Legitimate Interests: For improving our business operations, marketing, and analytics

6. 👤 Your Rights Under Data Protection Laws

Depending on your jurisdiction (e.g., under GDPR, CCPA, or equivalent), you may have the following rights:

Right to Access: You can request a copy of the personal data we hold about you

Right to Correction: You can ask us to correct inaccurate or incomplete information

Right to Deletion: You may request that we delete your data, where legally permissible

Right to Object: You may object to processing for direct marketing or legitimate interest purposes

Right to Data Portability: You may request a copy of your data in a structured, machine-readable format

Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise your rights, please contact us via email at root@chronoexchangellc.com. We will respond to valid requests within the timeframe required by law, typically within 7–30 days.

7. 🌐 International Data Transfers

Our services may be accessed by users around the world. By using our site, you agree that your information may be transferred to, stored, or processed in countries outside your own jurisdiction, including locations where data protection laws may differ. In such cases, we ensure that appropriate safeguards are in place.

8. 🚫 Children’s Privacy

Chrono Exchange LLC does not knowingly collect or solicit data from individuals under the age of 13. If we become aware that personal data has been collected from a child without verifiable parental consent, we will take immediate steps to delete such information.

9. 🔄 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business operations. When changes occur, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed.

10. 📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:

Chrono Exchange LLC
📧 Email: info@chronoexchangellc.com
🌐 Website: https://chronoexchangellc.com